Returning Products at Veetibe

Returning Products on Veetibe: A Step-by-Step Guide

At Veetibe, we understand that sometimes things may not go as planned. If you need to return a product, we are here to help you. Follow these simple steps for a hassle-free return process:

1. Communicate Your Intention

If you wish to return a product, please contact our customer service team via the contact form on our website or by sending an email to infoveetibe@gmail.com. Please indicate your order number and the reason for the return.

2. Package the Product

Please ensure that the product you wish to return is in its original condition, unused and with all original labels and packaging. Place it safely in a package to protect it during return shipping.

3. Return Label

Our customer service team will provide you with a prepaid return label. Print it and attach it to the package. This will guarantee return shipping at no additional cost to you.

4. Return Shipping

Take the package to your local post office or schedule a pickup with your preferred courier service. Be sure to keep your proof of shipping for reference.

5. Return Processing

Once we receive the returned product, our inspection team will verify that it complies with our return policies. If everything is in order, we will proceed to process your refund or send the replacement product, as agreed.

6. Confirmation and Tracking

We will send you an email confirmation once we have processed your return. If it is a refund, please note that it may take a few business days for the amount to reflect in your account.

7. Ready!

You have completed the return process! We hope you are satisfied with the solution and continue to enjoy your purchases at Veetibe.

Remember that we are here to help you every step of the way. If you have any questions or need additional assistance, please do not hesitate to contact us.